IPPlus was founded in 1999 after the demerger of the internet division of KDM International. CountyWeb.com as it was called then raised equity in 2000 through a POS prospectus and listed on LSE AIM market in September that year. The web business at that time was a small client of Ansaback Call Centre, CountyWeb bought the business from the Cedar Group in 2001. Shortly after the purchase the decision was made to develop our own software application which was subsequently named CallScripter. The web business was sold and the PLC name was changed to County Contact Centres PLC to reflect the transition. In 2008 with the continued success of the Software both domestically and internationally, combined with launch of the Network Services division it was felt appropriate to rename the holding company to IPPlus better reflecting the diversity and providing a name which had significance within the spheres of operation.
Our client portfolio is extremely prestigious and we go to considerable lengths to preserve their anonymity which also helps prevent casual solicitation. We aim to increase the client base without losing the individual client relationships. A key to our growth has been offering excellent client relationship management and as the business expands we will strengthen this activity. The software division has a product which works well on an International basis and our goal is to become a market leader in delivering the best product in our market niche. Achieving this via multi channel activity with a more recent emphasis in SaaS (Software as a Service) model is eminently achievable.
Recruiting and retaining high calibre staff to achieve the company’s objectives and giving young innovative employees direct access to directors and managers who actually realise they are in the technology revolution and must move forward embracing the developments be they hardware software mobile devices or the latest channel mediums.