Rosslyn Data Technologies PLC (LON:RDT) said it has appointed Paul Watts to the role of chief customer officer.
Reporting to CEO Roger Bullen, Watts will lead “customer success”, sales and marketing, the company added.
Formerly head of Blue Prism KK Japan, a robotic process automation specialist, he comes with 25 years’ experience and has worked in the software as a service (SaaS) and artificial intelligence sectors.
"Paul's knowledge and experience of growing Saas businesses and delivering customer satisfaction along with his expertise within our market will be invaluable in helping achieve our goals and objectives during this current stage of growth, and beyond," Bullen said in a statement.
Expanding the offering
Rosslyn's main area of expertise is ‘spend analytics’. However, its suite of solutions has grown to encompass areas such as supplier onboarding and software that manages contracts, risk, information and performance.
Most recently Rosslyn has moved into the area of master data management, a critical challenge for large multinational companies with numerous subsidiaries.
In broadening out the offering Rosslyn is hoping to become as embedded as possible with clients.
The group's last trading update stated that Rosslyn will enter the 2021 financial year with annual recurring revenues (ARR) of £6mln out of a total of £7-£7.2mln for the 12 months to April 30.
It also has a strong and growing order backlog it wants to capitalise on, while it is committed to staying just on the right side of break-even on an underlying (EBITDA) basis, reinvesting any surplus into growth.