John Lewis Partnership is joining forces with Covid testing firm Randox Health to introduce clinics within its stores, aiming to enhance customer engagement amid challenging trading conditions.
Randox staff will manage the clinics and will provide customers with checks for vitamin deficiencies, hormone imbalances and other key health issues.
Launching on 18 December in John Lewis's High Wycombe store, the clinics will provide customers with access to Randox programs starting at £295.
Subsequent clinic openings are planned for December at the Bluewater shopping centre in Kent and in January at Cheltenham, Gloucestershire, with further expansions targeted.
John Lewis, adapting to changing retail landscapes, has been diversifying its services to counter the impact of online shopping and the rise of remote work.
Currently, the retailer works with opticians, travel agents and beauty treatments to offer additional services which shoppers cannot get online.
Naomi Simcock, the head of the John Lewis chain, said: “As trusted stores for local communities across the country, we can play an important role by making services like healthcare and wellness more convenient and accessible.
“In Randox we have an experienced and innovative partner to extend our range of in-store services, to help customers proactively manage their health and wellbeing.”