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Retail

John Lewis revival plan delayed by two years because of rising costs

John Lewis Partnership has announced that its transformation plan will take an additional two years to complete, extending the process to 2028.

The delay is attributed to inflation-induced higher costs and greater investment needs. The employee-owned company, which includes John Lewis department stores and Waitrose supermarkets, initially aimed to complete its turnaround by 2025/26 to improve productivity and profitability.

John Lewis reported a pre-tax loss of £56.2 million for the first half of the financial year, marking a 43% improvement compared to the £99.2 million loss during the same period last year.

Overall, sales across the partnership increased by 2% to £5.8 billion. While beauty and fashion lines saw increased demand, sales in technology and high-value home items remained sluggish due to the ongoing cost-of-living crisis.

Launched in 2020, the Partnership Plan aimed for a £400 million profit return, a target that has been challenging to meet due to the difficult economic environment and additional costs, which amounted to £179 million last year alone.