The Markets
Privacy & Cookies Policy
Global Privacy Policy
PROACTIVE INVESTORS LIMITED
Version: 1.0 - March 2026
Last Updated: March 2026
Review Due: March 2027
Applies to: www.proactiveinvestors.com, www.proactiveinvestors.co.uk and all regional Proactive Investors sites
Data Controller: Proactive Investors Limited (Company No. 05639690)
Registered Office: 95 Southwark St, London, SE1 0HX, United Kingdom
Contact: action@proactiveinvestors.com
Your privacy matters: Proactive Investors is committed to protecting your personal data. This policy explains who we are, what data we collect, why we collect it, how we use it, and what rights you have. Jurisdiction-specific supplements for the UK, US, Canada, and Australia are included below.
1. Who We Are
Proactive Investors Limited is a full-service financial newswire. We produce independent financial journalism covering public companies, capital markets, and financial developments across multiple jurisdictions.
We operate regional sites including www.proactiveinvestors.com, www.proactiveinvestors.co.uk, www.proactiveinvestors.com.au and www.proactiveinvestors.ca. Proactive Investors Limited is the data controller for personal data collected across these sites globally.
2. What Personal Data We Collect
We may collect personal data that you provide directly to us, including when you register for an account, subscribe to newsletters or alerts, submit contact forms, participate in surveys or promotions, submit comments or feedback, or apply for a role at Proactive.
We also collect certain technical and usage data automatically, including IP address, approximate geographic location, browser and device information, pages visited, time spent on pages, navigation paths, referring URLs, on-site search terms, and visit timestamps.
In limited circumstances we may receive data from third parties such as analytics providers, advertising platforms, or publicly available sources relevant to our journalistic activities.
We do not knowingly collect sensitive personal data unless you choose to provide it voluntarily, and we do not knowingly collect personal data from children under 13, or under 16 in the UK and EEA.
3. How We Use Your Personal Data
PurposeData UsedLegal BasisProviding access to our sites and contentAccount data, technical dataPerformance of a contract / legitimate interestsSending newsletters, alerts, and editorial updatesName, email, content preferencesConsentResponding to enquiries and complaintsContact details, message contentLegitimate interests / legal obligationMeasuring and improving site performanceTechnical and usage dataLegitimate interestsPersonalising content and navigationUsage data, preferencesConsent / legitimate interestsServing interest-based advertisingCookie and usage dataConsentComplying with legal and regulatory obligationsAll categories as requiredLegal obligation
We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.
4. Newsletters, Alerts & Marketing
If you subscribe to Proactive newsletters, company alerts, or other marketing communications, we will send you content relevant to your stated preferences. We will only do so with your consent.
You can unsubscribe at any time by using the unsubscribe link in any email, updating your account preferences, or contacting action@proactiveinvestors.com.
5. Cookies & Tracking Technologies
We use cookies and similar technologies across our sites to enable core functionality, measure performance, personalise content, and deliver advertising. Full details of the cookies we use, their purposes, durations, and how to manage your preferences are set out in our Global Cookie Policy.
6. Who We Share Your Data With
We share personal data with trusted third-party service providers who process data on our behalf under written data processing agreements. These may include website hosting and cloud infrastructure providers, email delivery platforms, analytics providers, advertising and marketing platforms, CRM providers, and cybersecurity services.
Certain financial data interactions may also involve Morningstar-powered features. We do not share personal data of our readers or registered users with commercial partners as part of our B2B editorial distribution model.
We may also disclose personal data where required by law, court order, regulatory request, or in connection with a merger, acquisition, or sale of all or part of our business.
We do not sell your data. Proactive Investors does not sell, rent, or otherwise trade personal data to third parties for their own marketing purposes.
7. International Data Transfers
As a global newswire, we operate across multiple jurisdictions and our service providers may be located in countries other than your own. Personal data may therefore be transferred to, stored in, or processed in countries outside your country of residence, including the United States and the United Kingdom.
Where we transfer personal data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses, adequacy decisions, Binding Corporate Rules where applicable, or other legally recognised transfer mechanisms.
8. How Long We Keep Your Data
Data CategoryRetention PeriodRegistered user account dataDuration of account plus 2 years after closure, unless deletion is requested earlierNewsletter subscription dataDuration of subscription plus 1 year after unsubscribeEnquiry and correspondence records3 years from date of last correspondenceAnalytics and usage dataUp to 26 monthsJob application data6 months from notification of outcome, unless longer retention is consented to
When data is no longer required, it is securely deleted or anonymised.
9. Your Rights - Global Overview
- Right to be informed
- Right of access
- Right to rectification / correction
- Right to erasure / deletion
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
- Right not to be discriminated against for exercising your privacy rights
To exercise any of these rights, contact action@proactiveinvestors.com. We may need to verify your identity before processing your request.
10. How We Protect Your Data
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, regular security assessments, staff training, and incident response procedures.
11. Children's Privacy
Our sites are not directed at children under the age of 13, or under 16 in the UK and EEA. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory guidance. Any changes will be posted on this page with an updated date. Where changes are material, we will notify users where appropriate and seek fresh consent where required by law.
13. United Kingdom & European Economic Area
For users in the UK and EEA, the data controller is Proactive Investors Limited, Company No. 05639690, 95 Southwark St, London, SE1 0HX. Our Data Protection Officer can be contacted at action@proactiveinvestors.com.
Under UK GDPR and EU GDPR, we rely on consent, performance of a contract, legal obligation, and legitimate interests depending on the processing activity. UK and EEA users have the right to lodge a complaint with their supervisory authority.
If you are not satisfied with how we handle your personal data, you may contact the ICO at ico.org.uk.
14. United States
This section applies to residents of US states with applicable consumer privacy legislation, including California.
If you are a California resident, you may have rights under CCPA / CPRA including the right to know, delete, correct, opt out of sale or sharing, and limit the use of sensitive personal information. Proactive Investors does not sell personal information for monetary consideration.
We recognise and honour the Global Privacy Control (GPC) browser signal as a valid opt-out for California residents. To submit a California privacy request, contact action@proactiveinvestors.com with the subject line "California Privacy Request".
15. Canada
This section applies to users accessing our sites from Canada. Our practices are governed by PIPEDA and, where applicable, Quebec Law 25.
Canadian users have rights of access, correction, withdrawal of consent, and complaint to the Office of the Privacy Commissioner of Canada. Quebec residents also have additional rights including data portability and stronger consent protections.
16. Australia
This section applies to users accessing our sites from Australia. Our practices are governed by the Privacy Act 1988 and the Australian Privacy Principles.
Australian users may request access to or correction of personal information, and may make complaints about our handling of personal data. We will respond in accordance with applicable Australian privacy law.
Related documents: Terms of Use | Cookie Policy | Editorial Standards