Eckoh PLC (AIM:ECK, OTC:EKTPF) said it expects “significantly higher” full-year revenue and profit than the year before, after sales grew 33% in the half-year to 30 September 2022.
Operating profits grew by 50%, the payments and call centre software group said, while cash generation in the period increased net cash to £4.4mln from £2.8m at year-end.
Total sales were reported at £19.6mln, compared to £14.4mln the year before. US sales grew by 34% to US$10.6mln from US$7.9mln, increasing the contribution to a 44% share from 39% a year ago.
Annual recurring revenue grew by 52% to £27.8mln, supported by the recovery in orders reported last month, which the company said also supports its expectations of future growth.
Eckoh said it was trading “in line” with consensus market expectations, which are for revenue of £40.25mln and adjusted operating profit of £7.45mln “supported by long-term structural growth drivers, increasing Cloud adoption and Eckoh's strengthening product offering”.
The company noted that research showed the call centre industry shift to remote working over the pandemic was “becoming a permanent feature”, with 77% of US contact centres still having more than half their agents working remotely.
“This creates a security challenge for organisations that Eckoh can help solve,” it said, with its core voice security product range being augmented by new products this year and with “further complementary products” in the coming months.