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Tech

Guardforce AI announces partnership with Riversoft to launch robotic travel concierge solution for tourism industry

"The hotel industry is one of our important and major markets for our robotic solutions and we are working with Riversoft to further expand our services, enabling us to provide more efficient, and convenient experiences to our customers and

Guardforce AI Co Ltd (NASDAQ:GFAI) announced that it has entered into a partnership agreement with Riversoft Inc, a Peakwork company specializing in travel management software, to co-develop and co-launch contactless travel services with its existing GFAI Concierge robots.

The new robotic solution, Robot Travel Agency (RTA), will be an e-commerce portal for travelers to purchase itineraries, transportation, accommodations, tours and more, the integrated security solutions provider said.

"We are excited about our partnership with Riversoft and our joint plans to launch the RTA. According to the Global Business Travel Association's latest Business Travel Index, global business travel activity will continue to recover in 2023 and is headed towards a full recovery to 2019 pre-pandemic spending levels of US$1.4 trillion,” Guardforce AI chairwoman and CEO Olivia Wang said in a statement.

READ: Guardforce AI says subsidiary wins 5-year contract to manage Thai central bank’s consolidated cash centers in two major cities

“Our strategic objective of the RTA is to launch in the hospitality industry to help travelers find exclusive local promotions for restaurants, events, and stores. The hotel industry is one of our important and major markets for our robotic solutions and we are working with Riversoft to further expand our services, enabling us to provide more efficient, and convenient experiences to our customers and clients," she added.

The RTA platform will be linked to Riversoft's' booking engine, which connects to major travel suppliers for hotel booking, flight booking, ticketing, and travel agencies. RTA's platform can bundle travel packages and recommend the best local deals possible to travelers. It can also be linked to social media and instant messaging applications such as Line and WeChat to provide seamless payment and instant recommendations to customers' smartphones.

Riversoft chairman and CEO Alex Kuo said: "Tourism is continuing to recover, and according to the UNWTO World Tourism Barometer, international tourism saw a 182% year-over-year increase in January-March 2022. As travel restrictions continue to ease and as the COVID-19 pandemic subsides, the tourism industry is expected to continue to recuperate throughout 2022.

“However, the hotel industry is still struggling to hire enough staff to serve customers. We believe our RTA contactless solution effectively provides a safe and easy-to-use concierge service that will serve customers as they travel to new destinations around the world," he added.

Guardforce AI is a global integrated security solutions provider that is focused on developing robotic solutions and information security services that complement its well-established secured logistics business. With more than 40 years of professional experience, Guardforce AI is a trusted brand name that protects and transports high-value assets belonging to public and private sector organizations. Guardforce AI develops and provides innovative technologies and services that enhance safety and protection.

Contact the author at jon.hopkins@proactiveinvestors.com

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