Voyager Life chief executive Nick Tulloch told Proactive London that he believes personal service pays off for the CBD and hemp wellness retailer and how important it is to be "the honest and trustworthy face of the industry".
After publishing the company's "very full set of corporate accounts" and recently achieved a record week of sales in its stores, he explained how "that's just the start, we think we can do so much more than that".
Tulloch also talks through how the corporate governance strategy, the ever-widening product range, the addition of physical shops in Scotland and the willingness to offer a bespoke service have fed into the improving financial performance.