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Heathrow extends passenger cap to end of October

Introduced in July as a way to tackle last-minute cancellations, Heathrow airport said that passenger journeys have improved

Heathrow airport has extended its 100,000 passengers a day cap until October 29, the end of its summer season.

According to a statement, the decision was reached following consultation with airlines, with the cap in place to support “more reliable and resilient passenger journeys.”

Introduced in July as a way to tackle last-minute cancellations, Heathrow said that passenger journeys have improved, with fewer cancellations, better punctuality and shorter wait time for bags.

Additionally, it did not rule out lifting the cap earlier should there be greater resource levels and sustained operational improvement.

The cap, which was originally meant to be lifted on 11 September, coincided with similar measures at Gatwick, Frankfurt and Schiphol all also working.

“We want to remove the cap as soon as possible, but we can only do so when we are confident that everyone operating at the airport has the resources to deliver the service our passengers deserve,” said Heathrow’s chief commercial officer, Ross Baker.

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