Eckoh PLC (AIM:ECK, OTC:EKTPF) renewed its payment collection contract with outsourcing specialist Capita PLC (LSE:CPI) – a deal worth a minimum of £2.1mln over five years.
Since 2018 the customer engagement and security group has handled calls and automated secure payments via Capita’s contact centre.
The agreement follows a six-year renewal worth £4mln to help run London’s congestion charge.
Chief executive Nik Philpot said: “Eckoh's comprehensive technology portfolio means we are uniquely placed to provide a full suite of customer engagement solutions that are underpinned by market-leading security.
“We can help organisations to meet today's contact centre security challenges and support them in delivering on their digital transformation initiatives."