Vuzix Corporation (NASDAQ:VUZI), a leading supplier of smart glasses and augmented reality (AR) technology and products, has announced a new partnership with Icona Srl.
Icona Srl is a provider of innovative software platforms including Acty, its remote video assistance software. Acty allows users to see through the eyes of technicians in the field.
Vuzix said Acty's use cases span machinery, manufacturing, and field service and specific customer verticals include material working (metal, glass, wood, plastic, etc.), laser cutting, packaging, food and beverage (packaging, processing, bottling, filling, etc.), various appliances and equipment, and energy (renewables, installation, etc.).
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Most of Acty's current customers are in the manufacturing sector, working in complex and sometimes even dangerous environments, where concentration, alertness, and efficiency are of utmost importance.
With Acty software and Vuzix smart glasses, the sharing of information, communication, and support are made easy, allowing customers to save time, work more effortlessly and carry out all their operations more smoothly.
Vuzix said the AR features built into Acty allow users to guide technicians step-by-step during service interventions and troubleshoot problems in real time. With the use of Vuzix smart glasses, remote experts can work hands-free, accurately diagnose the critical problem and find a solution, reduce the time to understand the problem and avoid unnecessary travel expenses.
"Vuzix smart glasses running Acty software represents a compelling remote support solutions for a wide range of use cases and market verticals," said Vuzix CEO Paul Travers in a statement. "We look forward to working with Icona to bring this solution to an expanding list of customers."
Icona CEO Giorgio Nepa added: "We are very excited about our partnership with Vuzix, which allows us to take a step forward in the digital transformation of our customers. With Vuzix' innovative and high-performance smart glasses, we will be able to more effectively meet our customers' need to assist remotely and at the same time work hands-free.”
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