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Medical technology & services

Cloud DX reports high satisfaction among post-surgical remote monitoring patients at Kingston Health Science Centre

Among the 206 patients surveyed, 96% strongly indicated they were satisfied with remote patient monitoring and would recommend the program to a friend or family member

Cloud DX Inc is sharing findings of a new patient satisfaction study conducted at Kingston Health Science Centre (KHSC) that took a patient-centric look at the Cloud DX (TSX-V:CDX, OTCQB:CDXFF) Connected Health platform used for remote patient monitoring in a post-surgical setting.

Among the 206 patients surveyed at KHSC, 96% strongly indicated they were satisfied with remote patient monitoring and would recommend the program to a friend or family member.

And 99% of patients participating in the survey expressed willingness to continue monitoring their vitals at home, and 89% said that remote patient monitoring helped them feel more empowered to actively manage their health.

READ: Cloud DX announces deal with Equitable Life to deliver new remote monitoring benefits for critical illness clients

In 2020, KHSC was one of nine Canadian healthcare facilities to participate in a national clinical study of patient outcomes from virtual care and remote automated monitoring (RAM). Half of the 905 post-surgery patients were randomized to use this technology at home for 30 days after leaving the hospital.

Queen's Departments of Anesthesiology and Perioperative Medicine, Surgery and Medicine donated funding for the project. KHSC supported the project by staffing nurses and providing the monitoring equipment. Seed funding for the trial was also received through Roche Canada's COVID-19 Innovation Challenge.

Cloud DX (TSX-V:CDX, OTCQB:CDXFF) said several centers in the PVC-RAM-1 study found fewer patients with the take-home technology had to return to the hospital for care. In addition, more patients in the virtual care group compared to the standard care group had a medication error detected (30% versus 6%, respectively) and corrected (28% versus 4%, respectively). Virtual care patients also reported 10 to 14% less pain compared to the standard care group.

During the study, KHCS experienced a 5-10% reduction in emergency department visits and a 10% reduction in unplanned hospital re-admissions amongst the 560 surgery patients who were monitored remotely, compared to patients in the past who have not received virtual care.

Cloud Dx noted that the recent KHSC patient satisfaction survey results echo findings from a similar survey conducted at The Ottawa Hospital where patients also reported a high satisfaction rating with remote patient monitoring.

"It is tremendously gratifying that we continue to see such high satisfaction ratings coming in from patients across the country. Patients are clearly stating that they like and feel empowered by virtual care and remote patient monitoring," said Cloud DX CEO Robert Kaul in a statement.

"Coupled with the national PVC-RAM-1 study, which shows virtual care can improve patient post-surgical outcomes, this latest patient satisfaction survey sends a strong validating message to healthcare providers who may be considering leveraging technology to improve efficiency and effectiveness of care. In short, virtual care and remote monitoring works and it is being embraced by nurses, doctors and patients."

Dr. Joel Parlow, an anesthesiologist who, along with Drs. Kristen Marosi and Ramiro Arellano, is one of KHSC's principal investigators for the study, added:

"By connecting with our post-surgical patients through technology and by helping them seek needed medical treatments early, we are demonstrating that we can reduce the number of hospital re-admissions and increase our capacity to do more surgeries. And above all else, patients appreciate the extra layer of support provided by remote monitoring and feel more empowered in their own care. That is great news for all involved.”

Data was gathered at KHSC between February and September 2021

Contact the author: patrick@proactiveinvestors.com

Follow him on Twitter @PatrickMGraham

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