Moile phone giant T-Mobile has been hacked, with personal information on millions of past, present and prospective customers falling into the hands of criminals.
“While our investigation is still underway and we continue to learn additional details, we have now been able to confirm that the data stolen from our systems did include some personal information,” T-Mobile said in a statement on its website.
“We have no indication that the data contained in the stolen files included any customer financial information, credit card information, debit or other payment information,” T-Mobile added.
T-Mobile on data breach this week: "We take the protection of our customers very seriously."
T-Mobile in 2020 on data breach: "We take the security of customer information seriously."
T-Mobile in 2018 on data breach: "We take the security of your information very seriously." pic.twitter.com/UhrZL3F2iL
— j.d. durkin (@jiveDurkey) August 18, 2021
Some of the information purloined did include the first and last names of customers, dates of birth, social security numbers, driving licence and other IF information.
No phone numbers, account numbers, personal input numbers (PINs), passwords, or financial information were compromised in any of these files of customers or prospective customers.
Following this public relations disaster, T-Mobile intends to offer two years of free identity protection services with McAfee’s ID Theft Protection Service.
It is also recommending that all T-Mobile post-paid customers change their PIN.
Just to be clear, T-Mobile doesn't get to call this a "sophisticated cyberattack" when it's been hacked at least four other times in as many years — and neither should you. https://t.co/26f9fMDvns
— Zack Whittaker (@zackwhittaker) August 18, 2021
T-Mobile, which also suffered a massive data breach in the US in 2015, said it takes the protection of its customers’ data “very seriously”.
To be clear:
If you submitted a credit check application for a T-Mobile account and even if you were rejected, your sensitive information was retained by the company and it has now been stolen and sold on the black market.
Also, same goes if you closed your account. https://t.co/367qpKLvxG
— Violet Blue® (@violetblue) August 18, 2021