Eckoh PLC (LON:ECK) has unveiled a significant contract win in the US to provide the Coral contact centre agent desktop product to a US-based Fortune 100 telecoms firm.
The AIM-listed firm said the three-year deal was a “significant extension” of an existing relationship with the client and was expected to be worth a minimum of US$3.8mln in licences, support and maintenance.
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The company said the deal represented the next phase of the US company’s decision to implement Coral as their long-term desktop of choice.
Licence revenue from the deal is expected to be recognised in this year’s income statement, while levels of Coral support revenue were expected to be “largely unchanged”.
"We are extremely pleased to have secured this important and valuable Coral contract from one of Eckoh's longstanding and most significant clients”, said Nik Philpot, Eckoh’s chief executive.
He added that the new deal was an illustration that the group’s strategy of targeting large US enterprises was proving to be “highly effective”.
In lunchtime trading on Monday, Eckoh's shares were 0.2% higher at 47.1p.
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