H&T investing in digital offering
Profits gain in 2018
Outlook upbeat as strategy pays off
What H&T does:
Its pawnbroking business buys and sells used jewellery, watches, gold, handbags and art.
The group also provides in-store personal loans of up to £5,000 and sells foreign currency to holidaymakers.
- H&T delivered a 13% rise in pre-tax profit to £13.5mln in 2018 after a strong fourth quarter. The pledge book gained 9.5% to £52mln and personal looks grew by 37.6% to £20.5mln while retail sales increased 8.5% to £38.3mln. The group was particularly pleased with the growth of its foreign exchange business, which saw gross profit gain 24.1% to £2.9mln.
- The AIM-listed company has been investing in its digital presence as more customers shift to online.
- As part of its investments in technology, the group has upgraded and revamped its pre-owned jewellery retail website www.est1897.co.uk and the main H&T site.
- H&T said demand for its products remains strong and it “looks forward to the future with confidence”.
What the CEO says:
Chief executive John Nichols said the development of the group’s digital strategy, which is focused on complementing the store estate, has been an important feature along with investments in improving customer experience and partnerships.
"The group's performance over the past three years demonstrates the continuing success of our strategy to access more customers and markets,” he added.