Ticketing and queue-busting software outfit accesso Technology Group PLC (LON:ACSO) has bagged its first healthcare partnership, with the Henry Ford Health System (HFHS).
The long-term agreement will enable HFHS, a six-hospital system, to use TE2, accesso’s digital experience and personalisation platform, to digitise and personalise patients’ interaction with the healthcare provider.
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The technology will be used to build unique patient profiles that can be easily integrated with electronic medical records, enabling healthcare providers to offer a convenient and frictionless patient experience in real-time.
Henry Ford will pilot the technology beginning in autumn 2018, in preparation for a full multi-phase implementation to coincide with the grand opening of the Brigitte Harris Cancer Pavilion, expected in 2020.
The technology will be available to both patients and caregivers, and the technology and standardisation developed will be made available to other hospitals and health systems throughout the US, accesso said.
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"This is unlike anything we've seen before in healthcare. A cancer diagnosis and everything that comes with it can cause an unspeakable amount of stress for patients and families. A solution of this magnitude has the unparalleled potential to ease that burden and we are thrilled to join with Accesso to create an improved experience for our patients," said Steven Kalkanis, the medical director of the Henry Ford Cancer Institute.
Steve Brown, the chief executive officer of accesso, said the technology group has a long track-record of expanding into new verticals.
“We're particularly pleased with this application, not only because we're announcing a partnership in the healthcare space for the first time, but also because our newest technology is enabling us to make a real and meaningful difference to the people's lives at a difficult time," Brown said.
Shares in accesso were up 1.2% in a falling market.