logo-loader
viewProactive Group

Uber boss apologises after video of heated exchange with a driver for the ride-hailing firm goes viral

Travis Kalanick, the chief executive of Uber, has apologised after a video showing him in a verbal altercation with a driver for the ride-hailing company became public.

shutterstock_444530755.jpg
shutterstock_444530755.jpg During the videoed exchange, recorded this month, driver Fawzi Kamel complains about what he says is Uber’s history of lowering earnings for drivers

The chief executive of Uber Technologies Inc, Travis Kalanick has apologised after a video showing him in a verbal altercation with a driver for the ride-hailing company became public.

During the videoed exchange, published by newswire Bloomberg, driver Fawzi Kamel complains about what he says is Uber’s history of lowering earnings for drivers, and Kalanick says the driver should “take responsibility” for his own problems.

The conversation in San Francisco quickly became heated, with Kalanick using obscenities and generally being dismissive of Kamel’s complaints.

WATCH: Uber boss’s heated exchange …

In a statement on Tuesday, Kalnick – a co-founder of the company - said it was time for him to "grow up" and get help.

The privately-owned firm’s boss said he was ashamed for treating Kamel disrespectfully, and he apologised to the driver and others.

He added: "It’s clear this video is a reflection of me - and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.”

The video is the latest in a series of challenges and embarrassments for the taxi service.

Last week, Google owner Alphabet Inc's (NASDAQ:GOOG) self-driving vehicle unit Waymo sued Uber for allegedly stealing designs related to autonomous vehicles, a claim that Uber has denied.

Uber also is investigating allegations of sexual harassment in its own organisation.

Earlier this month, a female former engineer at Uber said in a widely read blog post that managers and human resources officers at the company had not punished her manager after she reported his unwanted sexual advances, and even threatened her with a poor performance review.

Add related topics to MyProactive

Create your account: sign up and get ahead on news and events

NO INVESTMENT ADVICE

The Company is a publisher. You understand and agree that no content published on the Site constitutes a recommendation that any particular security, portfolio of securities, transaction, or investment strategy is...

FOR OUR FULL DISCLAIMER CLICK HERE

Watch

Things coming together nicely in Greenland, says Bluejay Mining's CEO

Rod McIllree, Bluejay Mining PLC’s (LON:JAY) chief executive, tells Proactive that all three of its projects in Greenland are shaping up nicely with plenty of interest from mining giants. Dundas is the flagship and here a bulk sample of mineral sands has been shipped to a Rio Tinto facility...

21 hours ago

2 min read