Accesso Technology Group PLC (LSE:ACSO, OTC:LOQPF, FRA:LQG) CEO Steve Brown talked with Proactive about the company’s AI strategy, the acquisition of Dexibit, and how these initiatives could support future growth. Brown highlighted Accesso’s strong positioning in artificial intelligence, noting that the company’s SaaS-based model and lack of significant technical debt give it a competitive advantage.
He explained that Dexibit represents a “step change” in how Accesso can deliver value to clients by integrating multiple data sources into a single, accessible platform. This allows operators to gain insights through conversational interfaces rather than relying solely on data specialists. Brown said, “We’re largely SaaS, we’re without massive technical debt. We’re really AI ready, and our competitors are generally not ready,” underlining the company’s preparedness to capitalise on AI-driven opportunities.
The discussion also covered how Dexibit fits into Accesso’s broader strategy, not just as a standalone product but as a tool to enhance customer retention and win new business. Brown emphasised that the technology could act as a key differentiator in the market, helping the company stay ahead of competitors.
Looking ahead, Accesso is targeting revenue growth in the range of 7–9%, supported by product innovation, payments integration, and continued cost efficiencies driven by AI. Brown also addressed operations in the Middle East, noting that key projects are progressing despite regional uncertainty, and spoke about leadership succession planning to ensure continuity.
Proactive: Steve, very good to speak with you. You're calling Dexibit a step change. Where does Accesso stand on AI and how quickly can this translate into meaningful revenue growth for the company?
Steve Brown: Certainly. There's a lot of talk about AI these days, and we try to cut through the noise and focus on long-term strategy. Accesso sits in a really good place. We’re not seat-based licences, we have very proprietary data, and we’re deeply ingrained with our customers. We’re also in a lower-risk sector in terms of AI. We think AI will make Accesso better, not more vulnerable.
We’re already adding AI into our products and workflows, but we stepped back to ask what could really make a difference to operators. There are many silos of data that people can’t process together. Dexibit brings those systems together and contextualises them, providing conversational insights. It allows anyone in an organisation to ask questions and get answers, not just data specialists. We see this as a leapfrog opportunity for Accesso.
Proactive: How smoothly do you think the integration will be, Steve?
Steve Brown: I think it will be very smooth. Dexibit already has around 100 integrations and is very adept at connecting systems. Our priority is to incorporate Dexibit across our products—it’s already in one and nearly in a second. Soon it will connect across all our systems, creating a powerful ecosystem called Accesso Intelligence.
Proactive: Dexibit is near break-even. What’s the timeline to profitability and how scalable is the SaaS model?
Steve Brown: We don’t view Dexibit as a standalone line item. It’s about enhancing customer retention and winning new business. It’s a key differentiator. Building this ourselves would have taken years. Our R&D investment has kept us current—we’re largely SaaS, without significant technical debt, and very AI-ready. That allows us to move faster than competitors and positions us well for the next wave of innovation.
Proactive: Turning to your 2025 annual results, growth was modest. What needs to change to re-accelerate growth in 2026?
Steve Brown: The acquisition of Dexibit, payments integration, and product innovation are key catalysts. We’re targeting revenue growth in the 7–9% range, alongside margin improvement through higher revenue and lower costs. AI will help drive efficiencies, and innovation across products should help us return to stronger growth.
Proactive: The Middle East is an important market. What impact is the current conflict having?
Steve Brown: We’re monitoring the situation closely, focusing on the well-being of clients and staff. So far, operations appear normal. Projects like Aquarabia have opened, and others are progressing. We remain cautiously optimistic that timelines will hold.
Proactive: With your planned exit as CEO, how will you ensure continuity?
Steve Brown: This has been a long-planned succession. Lee Cowie joined last year and has strong experience, including as former CIO at Merlin. He’s been CFO for over a year and is deeply embedded in the business. He’s already driving strategy and is very AI-focused. I see no disruption to momentum.