Synchronoss Technologies Inc (NASDAQ:SNCR, FRA:H6K0) said Telkomsel is widening its deployment of Capsyl Cloud, as Indonesia’s biggest mobile operator looks to extend the storage service from its initial base into premium tiers and prepaid perks.
The company said the service has grown steadily since the March 2025 launch, with Telkomsel adding a 50GB cloud storage perk to select plans in June 2025 before rolling out 100GB and 200GB premium tiers in September.
Synchronoss said Telkomsel is now building on the platform in the first quarter of 2026, introducing additional prepaid perks, bundled offers and other enhancements aimed at increasing choice and engagement across its mobile customer base.
Pat Doran, Synchronoss chief technology officer, told investors that the expansion underscores the growing role personal cloud services play across both postpaid and prepaid mobile experiences
“By extending cloud capabilities across both postpaid and prepaid mobile, Telkomsel is creating a more unified digital ecosystem for its customers while unlocking new opportunities to drive engagement and long-term loyalty,” Doran said.
“With the growing demand for digital tools and the fast-growing cloud market, Telkomsel cares for customers to have a digital lifestyle with cloud services,” said
Lesley Simpson, Telkomsel's VP of Digital Lifestyle, meanwhile, added: “With Telkomsel's successful launch of Capsyl Cloud, Telkomsel's postpaid mobile subscribers can continue to enhance the service while preparing to bring these across all mobile users with premium tiers.
"Now, with a better 5G experience, this improved evolution reflects our commitment to delivering secure, practical digital solutions that fit seamlessly into everyday life.”
Under Telkomsel’s longer-term roadmap, the operator plans to bring premium-tier access to all mobile subscribers, with commercial availability targeted for 2026