Spanish technology company Indra Sistemas has won a major contract to operate and modernise Transport for London’s (TfL) ticketing and access systems. The deal, initially worth £524 million (€605 million) and potentially rising to £845 million (€975 million), will see Indra manage London’s buses, Underground, Overground, DLR, Elizabeth Line, suburban rail services, and Oyster Card infrastructure until at least 2034.
After a two-year transition, the company will oversee turnstiles, ticket machines, validators, inspection devices, and back-office systems, integrating cybersecurity and advanced data management. A key innovation will be the introduction of Account-Based Ticketing on Oyster Cards, simplifying fares and improving the travel experience.
Indra, which has operated in the UK for 20 years, will expand its local workforce as part of its growing presence in the country. The company said the contract cements its reputation as a global leader in public transport technology, joining projects across more than 100 cities worldwide.
Indra Group executive chair Ángel Escribano commented: "We feel very proud to become Transport for London's technological partner for such an ambitious and transformational project for the transportation of London, a global flagship, a leader in the field and an example of innovative and sustainable mobility for the rest of the world's metropolises."