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Software & services

Accesso updates on customer contract expectations

Accesso Technology Group PLC (LSE:ACSO, OTC:LOQPF) has issued a trading update outlining recent customer contract developments.

The attraction ticketing and virtual queuing innovator, in a statement, said it expects to report full-year results in line with expectations and will publish a year-end trading update later in January.

It confirmed that a major customer, previously expected to stop using a software product at the end of 2025, now intends to continue with the solution for one year from 1 January 2026 under revised commercial terms.

Separately, accesso said another major customer has indicated it does not plan to renew its agreement for the same software product after its contract expires on 31 January 2026. The company said the two contract developments are unrelated.

Accesso expects the net revenue impact of the contract changes to be offset at a cash EBITDA level by operational efficiency initiatives.

"Looking ahead, the Group continues to proactively support customers as they manage persistent macroeconomic challenges," Accesso added in the statement.

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