Global internet traffic showed signs of recovery on Monday after a widespread outage linked to Amazon Web Services (AWS) disrupted dozens of major websites and apps.
Amazon said it had resolved the issue by late morning, following technical problems in its US-East-1 region, a key data hub in Virginia.
We continue to observe recovery across most of the affected AWS Services. We can confirm global services and features that rely on US-EAST-1 have also recovered. We continue to work towards full resolution and will provide updates as we have more information to share.
The failure, which began around 8 am UK time, caused access issues for platforms including Snapchat, Roblox, Signal, and Duolingo, along with Amazon’s own retail site and Ring smart doorbells.
In Britain, users also reported problems with Lloyds, Halifax and Bank of Scotland, as well as the HMRC website.
Cybersecurity specialists said the disruption appeared to stem from a database fault rather than a cyberattack.
Analysts noted that the incident highlights how dependent online services have become on a handful of cloud providers. The UK government said it was in contact with Amazon as systems returned to normal.