Walmart Inc (NYSE:WMT, ETR:WMT) has announced a new partnership with OpenAI to create AI-first shopping experiences, enabling customers and Sam’s Club members to shop directly through ChatGPT using an Instant Checkout feature.
Under the partnership, shoppers will be able to browse Walmart’s product assortment and complete purchases within the ChatGPT interface.
The AI-driven system, described by Walmart as “agentic commerce,” is intended to anticipate customer needs, helping plan meals, restock essentials, and discover products with minimal manual search.
“This is about moving eCommerce shopping from static search bars to dynamic, proactive AI experiences,” Walmart CEO Doug McMillon said in a statement.
“We are running toward a more enjoyable and convenient future with Sparky and through partnerships including this important step with OpenAI.”
OpenAI CEO Sam Altman said the collaboration aims to make everyday shopping simpler.
“It’s just one way AI will help people every day under our work together,” Altman said.
No specific launch date for the Walmart-ChatGPT integration has been provided, but the company indicated the feature will be available soon.
Walmart highlighted that it has already incorporated AI across its operations, including enhancing product catalogs, accelerating customer service response times, and optimizing internal production processes.
Employees are also being provided access to AI tools and training, including ChatGPT Enterprise and OpenAI certifications.
Shares of Walmart traded higher on the update, adding 3.4% at about $106.