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The Markets
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The Markets
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Proactive UK has moved.
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Retail

Co-op says food availability starting to improve after cyber-attack

Co-op said grocery product availability in its shops will improve from this weekend as it recovers from a cyberattack.

A spokesperson for the member-owned group said: "We are now in the recovery phase and are taking steps to bring our systems gradually back online in a safe and controlled manner."

The mutual, which owns more than 2,000 grocery stores and 800 funeral parlours, said it was now “working closely with our suppliers to restock our stores” after bringing its stock ordering system back online after shutting the system down in late April to fend off an attack.

Co-op and Marks and Spencer Group PLC (LSE:MKS) have both been hit by cyber attacks in recent weeks, with Harrods also targeted.

“Following the malicious third-party cyber-attack, we took early and decisive action to restrict access to our systems in order to protect our Co-op," the spokesperson said.

At the end of April, the mutual had pre-emptively shut down parts of its IT system, telling staff it had "taken steps to keep systems safe".

"There will be improved stock availability in our Food stores and online from this weekend and we are working closely with our suppliers to restock our stores," the spokesperson added in an update on Wednesday.

"Our stock ordering system is now fully online, and we have switched all our orders back to the normal supply processes and systems.

"All forms of payments including contactless, and chip and pin are working across our entire store estate.

"We’d like to thank all our colleagues, members, partners and suppliers for their support so far. We will provide further updates to our members as we continue to make progress from this cyber-attack."

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