Nextech3D.AI (CSE:NTAR, OTCQX:NEXCF) announced the integration of an AI-powered customer service chat agent on its website designed to improve customer engagement and sales.
The new assistant offers features such as appointment scheduling, a custom knowledge base tailored to Nextech's services, and human-like voice interactions powered by Eleven Labs' AI voice technology.
It also provides a seamless handoff to live agents when needed.
The new feature is expected to improve response times, manage high inquiry volumes, and help to personalize the customer experience.
Nextech CEO Evan Gappelberg highlighted that the AI assistant enhances customer support while improving internal workflows.
"At Nextech, we are always seeking innovative solutions to improve the way we engage with our customers," Gappelberg said.
"With the integration of this AI assistant, we can now offer a more personalized, efficient, and accessible support system that meets the evolving expectations of our customers."
Nextech's shares gained 42.9% in morning trading in Canada to reach C$0.05.