Hundreds of Ocado customers have been left without Christmas shopping due to an issue at one of the online grocer's fulfilment centres.
Some were said to be missing chilled and frozen products, while others claimed to be without dozens of items, a report by the Mail Online said.
Issues were said to be at the Marks and Spencer Group PLC (LSE:MKS) and Ocado Group PLC (LSE:OCDO)-owned joint venture’s Erith Customer Fulfilment Centre.
“We are aware that a small proportion of orders were not delivered as expected,” a spokesperson told the Mail Online.
“This does not meet our usual high standards and we understand the inconvenience this will have caused, especially at this time of year. We are proactively reaching out to apologise to those affected.”