Season ticket journeys on Britain’s railways have fallen to the lowest level since records began.
Only 13% of trips were made using tickets in the year to the end of March, a fall of more than a third since the start of the pandemic.
The Office of Rail and Road (ORR), which published the figures, cited "changing travel patterns" as people work from home either full-time or a number of days a week.
Travellers also complained about rising ticket prices and the reliability of rail services.
One passenger told Sky News: "Annual season tickets are just too expensive. My one used to cost around £3,500 - it is currently around £5,000.
"Now I commute to my office three days a week, which still costs a good chunk of my monthly salary. However, it works out slightly cheaper."
Usage of season tickers fell last year even though the total number of journeys rose by 16% to 1.6 billion, according to the ORR.
New initiatives, such as flexible tickets, have been introduced by rial companies to try to reverse the trend.
Rail revenue from passengers in 2022-2023 was £10.3 billion compared to £12.7 billion in 2019/20.