1606 Corp. (OTC:CBDW), which intends to rename itself CBDW AI, said it has entered into a partnership with leading backend development firm AR XTLabs to advance an artificial intelligence (AI) natural learning processing chatbot for the CBD sector.
The company said the production is being designed to elevate customer interactions, be an educational resource, facilitate new customer engagement, and offer CBD product recommendations.
The goal of developing the chatbot is for the company to bolster sales for CBD enterprises while ensuring an enjoyable customer journey for shoppers.
The company plans to license this technology in the United States to CBD brands and retailers.
It will help consumers make informed product decisions based on their CBD usage requirements, it said.
“For a long time, choosing products online has always been difficult for CBD consumers and we aim to solve that problem with our new AI customer experience chatbot,” 1606 CEO Greg Lambrecht said.
He described the bot as a game changer for the CBD industry due to the sector's fragmented nature.
“In lieu of (Food and Drug Administration) FDA approval, we aim to provide customers with a high degree of confidence when choosing CBD products," Lambrecht said in a statement.
1606 bills itself is not just a CBD company but also a dynamic think tank with innovative technology solutions that are aimed at solving the top online customer service problems in the CBD industry.
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