Google's artificial intelligence (AI) division, DeepMind, is in the process of creating at least 21 AI tools designed to offer life advice, planning and tutoring, according to a report by the New York Times.
These tools, while not intended for therapeutic use, are being tested to see if they can provide relationship guidance or assist users with personal queries.
An example shared by the Times highlighted a prompt about managing an interpersonal dilemma, where a user sought advice on how to inform a close friend about their inability to attend her destination wedding due to financial constraints.
However, the development of such tools raises concerns. In December, Google's AI safety experts reportedly warned executives about potential risks, suggesting that users seeking life advice from AI might face "diminished health and well-being" and a "loss of agency".
To ensure the tools' efficacy, Google has partnered with Scale AI, a $7.3 billion startup specialising in training and validating AI software. Over 100 Ph.D. holders are reportedly involved in this project.
The push for AI in advisory roles has been controversial. Earlier this year, the National Eating Disorder Association had to suspend its Tessa chatbot after it provided detrimental advice on eating disorders.
While the medical community remains divided on AI's role in therapeutic contexts, there's a shared understanding that introducing such tools demands meticulous consideration.
A spokesperson from Google DeepMind emphasised the importance of evaluating their research and products, stating that isolated evaluation data doesn't reflect their product trajectory.
Google and DeepMinds are owned by Alphabet Inc (NASDAQ:GOOG).