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Business & education services

Capita confirms IT meltdown was cyber attack

Capita PLC (LSE:CPI) has confirmed it was hit by a cyber attack on Friday which plunged its IT infrastructure into meltdown.

The outsourcing company said the incident primarily impacted access to internal Microsoft Office 365 applications causing some disruption to services.

“The issue was limited to parts of the Capita network and there is no evidence of customer, supplier or colleague data having been compromised,” the firm said.

The company added it has restored Microsoft Office 365 access to employees and is making good progress restoring remaining client services.

Capita employs 52,000 people in Britain, Europe, India and South Africa. In the UK, its government contracts include delivering “digital, logistical and support services for all of England's primary care practitioners working in the NHS; GPs, dentists, opticians and pharmacists”.

It also handles recruitment for the British army, maintenance at the UK’s Submarine Training Centre, fire and rescue operations for the Ministry of Defence and Transport for London’s road-charging system.

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