logo-loader

Belvoir Group PLC

Receive alerts
Market:
AIM
Market Cap:
£41.58 m
Price
119.00 GBX
Change
-2.06%
52 weeks high
124.00
52 weeks low
85.00

Our strategy
Our strategy is to leverage our property and franchising expertise to deliver both network growth and value for shareholders, underpinned by a highly professional network of franchisees and financial advisers with sound business ethics. 

Group acquisitions strategy
Accelerating business growth through the acquisition of additional franchised lettings and estate agency networks and property-related services companies to the Belvoir Group

Assisted acquisitions programme
Increasing the market penetration of existing franchise territories through a proactive approach to finding them a local portfolio acquisition

Recruitment
Increasing UK coverage of both our property franchise and financial services networks

Diversification
Continue to expand our service offering with 85% (2017:67%) of our franchisees now offering property sales, and more proactive marketing of insurance and financial services

Marketing and PR
Continuos drive to increase brand awareness

Click here for more info on our strategy. 

Our business model
Our business model is built on 24 years of experience of operating a Central Office team providing support and guidance to a network of entrepreneurial individuals with the drive and local knowledge to deliver success.


Our difference

Service excellence

Our experience and focus on customer service has enabled us to stand out from the crowd and is key to the success of our Group. Our property franchisees and financial advisers undergo intensive training and regular audit to ensure that they are equipped to deliver the standards we require.

Greater financial stability

A strong lettings base providing a recurring revenue stream coupled with an increasing revenue stream from property sales and financial services provide the Group with greater financial stability. Our model also enables our property franchisees to build a capital asset which, unlike income-based franchise options, provides a financial return on exit.

Network model

Both our franchisees and advisers benefit from the backup and support of a Central Office team whilst operating their own business with the entrepreneurial drive of an owner-manager.

Proactive growth

We proactively identify suitable businesses for our property franchisees to bolt onto their existing business, whilst also initiating the roll out of additional property services, such as financial services, to be offered by our franchisees, providing the opportunity for accelerated and sustained growth.

 

Our process

Belvoir sits at the centre of our networks

Belvoir operates a network of property franchisees and a network of financial advisers supported by our Central Office team. These two networks overlap with our property franchisees providing a lead source to our financial advisers who are well placed to provide mortgage and other property-related financial services advice to our landlords and our home owners. Our financial advisers benefit from the reliable lead source and our property franchisees benefit from an additional revenue stream. Both networks are supported centrally to ensure that the individual franchise owners and financial advisers achieve their growth potential. The processes involved are described in detail below.

Selection

We work closely with potential new franchisees and advisers to ensure that they are a good fit for our business model of high-quality service delivery and sound business ethics. This process minimises the risk to both the Group and our business partners and assures our high success rate.

Induction

All new franchisees and advisers undertake an intensive induction programme undertaken on joining to ensure that they have the necessary skills and know-how to make their business a success.

Brand equity

We invest continually in our brands to ensure that messaging remains fresh and relevant to our markets. Marketing campaigns and material are developed.

Networking

We facilitate a culture where franchisees learn from each other and share experiences through both national and regional networking groups and at the annual conference held by each network

Support

Each franchisee and adviser has a dedicated business mentor who helps them to develop their business. Advice and support are available from Central Office in specialist areas such as legal, IT, compliance and marketing.

Training

In addition to the induction training, a continual programme of professional training and development is conducted both centrally and via webinars.

 

Delivering value

Franchisees and advisers

We provide a proactive support system, bringing the best and most up-to-date tools, advice, training and services to our franchisees and advisers with group deals negotiated where possible.

9,421 hours spent on training

Customers

Our professional service goes above and beyond legal requirements. Our franchisees’ key role is to deliver exceptional customer service to their clients.

4.6 online star rating (independently generated by reputation.com)

Employees

We recognise the need to attract, retain and develop the best talent to our Central Office team, offering opportunities for ongoing learning and professional development, to ensure that we deliver a professional service to our networks.

26 staff holding or training towards a professional qualification

Shareholders

Our Board is committed to building a business capable of creating value for our shareholders based on sound business ethics.

Adjusted basic EPS increased to 12.4p (2017: 11.3p*)

Nationwide reach

Belvoir operates in the residential lettings, sales and financial services markets through 365 individual business units across the UK

365 offices

174 Belvoir offices

90 Northwood offices

36 Newton Fallowell offices

65 Financial services offices

62,780 properties under management

6,815 house sales completed

2,802 mortgages arranged

Michael Goddard
Chairman

Mike founded Belvoir in 1995, having previously served in the Royal Air Force. He is a well respected figure in both the UK lettings market and franchising industry having been chairman of the British Franchising Association, a director of the National Approved Lettings Scheme and a director of The Property Ombudsman, and having served on the World Franchise Council. His key skills are team building and strategic business planning.

Member of the Remuneration Committee

Dorian Gonsalves
Chief Executive Officer

Dorian has extensive experience in the property industry having spent seven years with Countrywide before joining Belvoir in 2005 as Business Development Manager and being appointed Sales Director a year later. Currently Chief Operating Officer, Dorian’s key skills include people management and business development and he has a deep understanding of successful franchising. Dorian is also a director of The Property Ombudsman.

Louise George
Chief Financial Officer

Louise is a Chartered Accountant and Chartered Secretary, having qualified with Ernst & Young in 1991. She has over 14 years’ board-level experience with AIM-listed companies and has built up good relations with institutional investors. Louise has established a reliable finance function capable of supporting business growth and over the past two years has overseen three significant acquisitions for the Group. Louise also serves as Company Secretary to the Group.

Mark Newton
Executive Director

Mark, a Chartered Surveyor, has over 30 years’ experience of estate agency having joined Black Horse Agencies in 1984 and subsequently becoming managing director of Legal & General Estate Agents. In 1999 Mark established Newton Fallowell, which he built into a network of 30 franchised outlets before selling to Belvoir in July 2015. Mark is Managing Director of Newton Fallowell Limited with board-level responsibility for the management and growth of the Newton Fallowell and the Goodchilds networks.

Nicholas Leeming
Non-Executive Director

Nicholas, a Chartered Surveyor, was a partner in Humberts and a joint founder of Propertyfinder, the UK’s first national property portal, before becoming commercial director of Zoopla. Since 2012 Nicholas has built a portfolio of business interests involving key estate agency firms nationwide giving him a deep insight into the UK property industry.

Chairman of the Remuneration Committee
Member of the Audit Committee

Andrew Borkowski
Non-Executive Director

Andrew has over 25 years’ experience as a corporate lawyer having been a partner at Geldards LLP until 2015, leading its corporate and banking team. Andrew is now chief executive of a private family investment fund, Fullbrook Thorpe Investments LLP, a consultant to Geldards LLP and a non-executive director of a number of privately held concerns.

Member of the Remuneration Committee
Chairman of the Audit Committee

 

Company number

07848163

Investor Help line

0370 707 1762

Registered address

The Old Courthouse
60A London Road
Grantham
Lincolnshire
NG31 6HR

Phone number

01476 584900

Email address

[email protected]

Nominated advisor and broker
Cantor Fitzgerald Europe
One Churchill Place
Canary Wharf
London
E14 5RB

Independent auditor
PwC LLP
Chartered Accountants and Statutory Auditor
Donington Court
Pegasus Business Park
Castle Donington
DE74 2UZ

Lawyers
Browne Jacobson
Mowbray House
Castle Meadow Road
Nottingham
NG2 1BJ

Hamilton Pratt
Franchise House
3a Tournament Court
Tournament Fields
Warwick
CV34 6LG

Registrar and transfer office
Computershare Investor Services PLC
The Pavilions
Bridgewater Road
Bristol
BS99 6ZZ

Phone: 0870 707 1762

Financial public relations
Buchanan Communications Limited
107 Cheapside
London
EC2V 6DN

IR contact details
Customer services
Email: [email protected]

Phone: 01476 584 900

 

Click here for up-to-date shareholder info.

Advisers and registrars

Nominated adviser and broker
FinnCap Limited

60 New Broad Street
London
EC2M 1JJ

Independent auditor
PwC LLP

Chartered Accountants and Statutory Auditor
Donington Court
Pegasus Business Park
Heraldway
East Midlands
DE74 2UZ

Lawyers
Browne Jacobson

Mowbray House
Castle Meadow Road 
Nottingham
NG2 1BJ

Hamilton Pratt
Franchise House
3a Tournament Court
Tournament Fields
Warwick
CV34 6LG

Registrar and transfer office
Computershare Investor Services PLC

The Pavilions
Bridgewater Road
Bristol
BS99 6ZZ

Phone: 0870 707 1762

Financial public relations
Buchanan Communications Limited

107 Cheapside
London
EC2V 6DN

IR contact details
Customer services

Email: [email protected]
Phone: 01476 584 900